Failure to do so will result in your disenrollment in Paperless notices. If you are enrolled in 'Paperless notices', you must read all notices issued to your case within 30 days. You can see what notices you recently received for your case by logging onto ACCESS HRA and selecting "E-notices" from the menu option. To edit your information, click the "Update" button on the 'Contact Information' section.
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You can update these preference at any time by logging into ACCESS HRA and then clicking on the drop down option located at the top right section of the page, next to your username or email address and selecting 'Profile'. Please note that text message rates from your telephone company may apply.
If you wish to receive text messages about your application or case, please provide a contact number where we can send text messages. We will never share your email address or send confidential case information over email. After opening that email and clicking on the link, your email address will be confirmed in our system and you will start receiving emails about your application or case. Emailsįirst, you will be sent an email from us asking you to confirm your email address.
If you opt-in to receiving text messages and/or emails about your application, and you provide accurate email and cell phone information, you can receive emails and/or text messages about your application and upcoming appointment dates. Please remember to submit copies of your documents and do not mail originals.Ī document receipt will be mailed to you once your documents are processed by HRA. You can submit documents to establish your eligibility at a Job Center, by fax, or by mail.įind your Job Center mailing address, telephone number, and fax number.Īt a Job Center, you can visit customer service or use the self-service scanner to submit your documents. The HRA worker will also give you an appointment to return the documents in person to the Job Center. The Cash Assistance Documentation Guide (W-119D) provides a detailed list of documents you can use to verify the information you provided in your application.ĭuring your interview the HRA worker will tell you which types of documents you need to submit to assist in determining your eligibility. This list may be different for each household, depending on what information you provided in your application. Please see the Frequently Asked Question for documentation requirements for more detail.Īfter you submit your application, a list of documents you may need to provide the Human Resources Administration (HRA) will be shown. You will be asked to provide proof of some of the answers you have given. If any of the household members are enrolled in an institution of higher learning, like college, employment training program, business, or vocational school.The resources that are available to your household members, including cash on hand and bank accounts.The bills and expenses your household pays each month including rent or mortgage payments, electricity, heat, child care or medical bills (paid or unpaid).The money your household members receive from other sources, including, but not limited to, money they receive from Unemployment Insurance Benefits (UIB), Workers' Compensation, Social Security Benefits, Child Support, and Supplemental Security Income (SSI).The money your household members earn from working at a job or from self-employment.The people (household members) that live in your home, including their age, relationship to you, and immigration status.The application will ask questions about:
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